Parts Solutions - SA

About the Company

Spitwater is a proud and well-established Australian manufacturer, 100% Australian owned. We are renowned for our market-leading range of pressure washers, space heaters, and vacuum systems, providing reliability and uncompromising quality to numerous industries across Australia. As a company committed to growth and continuous innovation, we recently launched new branding initiatives, including our website, and continue to expand our product offerings. We are seeking individuals who excel in a team environment and have a passion for delivering exceptional customer service.

About the role

We have an exciting opportunity for a Spare Parts Solution Specialist to join our industry leading company, which has been at the forefront of Australian manufacturing for 40 years.

As a Spare Parts Solution Specialist, you will play a vital role in our organisation, focusing on managing and optimising our spare parts solutions for our diverse product range. This position is perfect for someone with a strong background in spare parts management, inventory control, and technical expertise. If you thrive in a dynamic work environment, enjoy problem-solving, and have a keen eye for detail, this role offers the chance to be part of a team where innovation, quality, and reliability are paramount.

This role will suit an individual who:

• Utilises their expertise in spare parts management to optimise inventory control and ensure the availability of spare parts for our range of pressure washers, space heaters, vacuum cleaners and scrubber dryers.

• Collaborates with suppliers to procure spare parts, ensuring timely delivery and favourable pricing

• Provides technical knowledge and support on spare parts to internal teams and external customers

• Address technical inquiries and troubleshoot spare parts-related issues for customers and colleagues

• Maintains accurate records of spare parts inventory, ensuring data integrity and adherence to company policies

• Implements best practices in spare parts management and continuously improve processes for increased efficiency

• Collaborates with the sales team to identify spare parts opportunities and provide insights into customer requirements

• Contributes to the development of spare parts manuals and documentation to enhance customer support

• Monitors spare parts consumption patterns and forecast demand to facilitate proactive inventory planning

• Ensures compliance with company and industry safety standards while handling spare parts

Qualifications and Experience

• Proven experience and expertise in spare parts management, preferably within a technical or manufacturing environment

• Solid understanding of inventory control principles and best practices

• Technical background or mechanical aptitude, enabling you to comprehend spare parts requirements

• Exceptional problem-solving skills and keen attention to detail

• Strong communication and interpersonal skills to collaborate effectively with internal teams and suppliers

• Demonstrated ability to work in a team environment and adapt to changing demands

• Proficiency in using inventory management systems and tools

If you possess the expertise in spare parts management, an aptitude for technical problem-solving, and are excited about being a part of an iconic Australian company that values innovation and growth, we encourage you to apply for the role of Spare Parts Solution Expert at Spitwater SA.

Employer questions

Your application will need to include answers to the following questions:

• How many years' experience do you have as a Spare Parts Expert?

• Do you have customer service experience?

• Are you Australian citizen or Permanent Resident with the right to work in Australia?

• Do you hold a current valid South Australian Drivers licence?

To apply, please complete the form below, attach your resume and covering letter explaining how you would fit the above description, and click Apply now.

Note: Only successful applicants will be contacted to move forward with the selection process, which may include online and face-to-face interviews, background and medical checks, skill and knowledge testing, and behavioural profiling.