Warranty Terms
Spitwater Australia Pty Ltd T/as Ottico Equipment ABN 48 002 538 936
953 Metry Street, Albury NSW 2640
PO Box 197, Lavington NSW 2641
02 60257255 warranty@spitwater.com.au
953 Metry Street, Albury NSW 2640
PO Box 197, Lavington NSW 2641
02 60257255 warranty@spitwater.com.au
Warranty Terms
Congratulations and thank you for purchasing one of Our products. This is a professional machine built to last which, with proper care and maintenance, will last you a long time.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
- For 12 months from the date of purchase, We warrant this product against Defects when used normally and in accordance with its Operating and Maintenance Manual.
- This warranty does not apply to:
- a product whose Warranty Registration Card has not been completed and returned to Us within 14 days of purchase;
- a Defect not notified to Us within 7 days of the earlier of its discovery or it becoming reasonably discoverable;
- parts which are consumable in nature;
- a Defect resulting from fair wear and tear;
- a Defect that We reasonably determine was substantially caused by abuse, accident, improper operation, misuse, use for a purpose other than reasonably intended according to its design, or by repairs or service work carried out except by Us or an Authorised Service Provider;
- a product not returned to an Authorised Service Provider at Your cost.
- To the maximum extent permitted by Law:
- We are not liable to You in relation to an Excluded Claim or for Excluded Loss;
- We may, at Our option, satisfy this warranty by repair or replacement (including with a refurbished substitute) of the product;
- Our obligations under this warranty do not include labour costs unless We elect to incur them;
- all other consumer guarantees and warranties are excluded or, where they cannot be excluded, are limited in accordance with the terms of this warranty.
- This warranty is for Your sole benefit and cannot be assigned or varied except in writing signed by Us.
- In this warranty:
- Authorised Service Provider means a designated service provider named in the website www.spitwater.com.au
- Defect means a defect in the materials or workmanship
- Excluded Claim means a claim based in negligence, breach of contract or breach of statutory duty
- Excluded Loss means, loss or damage which is consequential, economic, indirect, punitive and/or or in the nature of lost or unearned profits, lost or unearned revenue, damage to or loss of business or property, damage to or loss of goodwill or interruption to any part of Your business or injury to or death of any person
- Operating and Maintenance Manual means the instruction booklet accompanying this product
- Law means any Federal, State or local statute, rule, regulation, proclamation, order in council, ordinance, local law or by-law
- ‘Our’, ‘We’ and ‘Us’ are references to Spitwater Australia Pty Ltd ACN 002 538 936 t/as Ottico Equipment
- ‘You’ and ‘Your’ are references to the original end-user buyer of the product.
